Clinic hours
Tuesdays 9 am - 2 pm
Wednesdays 9 am - 2 pm
Thursdays 1.30 pm - 6.30 pm
STRICTLY BY APPOINTMENT ONLY.
Holistic Health Consultations
What's the process?
Initial consultation
In your initial consultation: we will have an in-depth review of your health & medical history (all the way back to your birth), your families health, your current diet & eating patterns, exercise regime, lifestyle, and any medications/supplements you use. We will discuss your readiness for change, what has helped you succeed in the past, what your challenges have been and your health goals & aspirations, all of which is kept strictly confidential. We work together to uncover what is driving your health concerns and set realistic goals. Establishing realistic goals is one of the keys to success in changing a habit or following a plan.- 90 minutes
Initial consults are preferably in-person in our Rotorua clinic
Research & Planning
Following this session, all of your health information and any pathology results you have shared will be reviewed and a personalised evidenced-based Wellness Plan will be developed for you. This may include dietary & lifestyle recommendations as well as further supports in the form of supplements and herbal medicine.
Additional specific functional and/or serum testing may also be recommended for you to carry out, so we can investigate health issues such as: intolerance’s, stress & sex hormone imbalances, gut health and deficiencies on a deeper level.
Implementing your goals
Typically, a week later your Wellness Plan is ready to present to you, which is designed to contain manageable recommendations to be implemented in the coming weeks to help reach your goals. You will be given tools and support to make these changes such as: techniques to calm your nervous system, specific recipes, learning the importance of keeping a healthy pantry, and tips and tricks to set yourself up for success. We can strategise their implementation into everyday life and answer any questions you may have - Up to 60 minutes
After your Wellness Plan presentation appointment, we will discuss recommendations for follow-up appointments. These can help continued implementation of your plan into your everyday life, reviewing your progress and providing ongoing support and encouragement to help you stay on track.
Follow up consultations
Follow up consultations are fundamental to your long-term success, behaviour change and achieving your health goals. We work together to achieve and master these goals, to make simple, powerful, and sustainable food and lifestyle changes that can ease toxic overload and bring you to a life of ease and renewed energy. The healing journey is typically never linear and requires dedication and we are here for you to support you on this journey.
We listen, strategise, empower, cheer lead and hold you accountable to create progress…not perfection. We can also review any tests and adjust your plan as we need to.
Follow-up appointments can typically last between 45 -60 minutes long. A longer appointment may be required depending on the functional tests you have had done.
New clients
Initial consultation, individualised & evidenced-based Wellness Plan & Wellness Plan presentation
Your investment: $375
Any supplements, herbal formulas and/or testing would be additional. In my experience, time and commitment are the most important factors that bring about long-term results over a quick fix. After your initial consult, you’ll have the option to work with me for a longer period to help guide your journey back to better health.
Ready to take the first step in your journey towards holistic health and wellbeing?
Before your Initial Consultation
Once you have confirmed a booking, please:
arrange your payment via bank transfer (details below)
complete your Initial pre-consult forms and submit back to us 48 hours prior to your appointment. Please allocate 45 minutes to fill these forms in and please note that there are no right or wrong answers, share as much as you feel comfortable to do. Your health information remains strictly confidential. To complete the Initial Pre-consult forms, click on the button below
complete your 3-day Food Mood & Poop diary & bring along to your consultation. Again, no judgement.
We ask you bring to your Initial Consultation
Your latest blood results from your GP, as well as any specialist and/or medical notes
Completed 3-day Food-Mood-Poop diary
Notebook & pen
Follow-up Consultations
Follow up consultations are fundamental to your long-term success, behaviour change and achieving your health goals. We work together to achieve and master these goals, to make simple, powerful, and sustainable food and lifestyle changes that can ease toxic overload and bring you to a life of ease and renewed energy. The healing journey is typically never linear and requires dedication and we are here for you to support you on this journey.
Follow-up appointments can typically last between 45 -60 minutes long. A longer appointment may be required depending on the functional tests you have had done.
Follow-ups can be in-person or virtual
60-minutes $125 or package of three 60-minute follow-ups $325 (paid for upfront & used within 3 months, $50 saving)
Ready to continue your journey to holistic health and well-being?
Acute appointments
One off appointment for valued-existing clients only (seen within the last 18 months). For example: colds and flu, repeat or review of herbal formulas
60-minutes $125
15-minute follow-ups
15 minutes appointments for existing valued clients who may have queries around their programme or would like to discuss changes to supplement regime or herbal formulation repeats. Please book a full consult if you have lengthy concerns. You are welcome to book this appointment time to discuss if we are a good fit to work together. Appointments can be via a virtual platform e.g. ZOOM or phone. $49
Terms & Conditions
Cancelling or rescheduling appointments
Your appointments are very important to us and are reserved especially for you. We respectfully request at least 24-hour notice (within working days) for cancellations or rescheduling of appointments. If you forget, cancel or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our wait list miss the opportunity to receive services. Any appointment missed, late cancelled or changed without 24-hour notice will result in a charge equal to 100% of the appointment cost. Deposits are non-refundable but can be used towards rescheduled appointments (with more than 24-hr notice) within 4 weeks of the original appointment. We understand that unforeseen circumstances may arise, and exceptions can be made on a case-by-case basis. Thank you for understanding
It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or whether that requires you or us to have to cancel or be closed during regular business hours, we will reschedule your existing appointment. As much notice as possible will be given.
Please note cancellation timeframes exclude weekend days and public holidays. Late cancellation and missed appointment fees give recognition to the time I have put aside for the appointment, and time spent preparing for the appointment.
How to cancel or re-schedule your appointment
To cancel or reschedule an appointment, please email us at kath@balancedhealthforlife.co.nz at least 24-hours prior to your appointment (as above)
Running Late?
If you are running late to an appointment, please kindly let us know by giving us a call, text or email. Please note your appointment time may be cut short where there are clients booked directly after your session. The standard consultation fee applies to all late appointments. Please note that any missed appointments without 24 hours’ notice will be non-refundable.
Payment Terms
A 50% deposit is required to secure your appointment at the time of booking. Full payment is then required at the end of each consultation. As this is a very small business, your co-operation with this promptness is vital and very much appreciated.
Bank account: K H Metz 06-0193-0167551-00
Consultations & Prescription Products
If for some reason your appointment pre-payment is not made, you will be issued an invoice after your appointment for the cost of the consultation and the cost of any other products or services you agree to purchase at your appointment. For payments that need to be made post-consultation, you will be emailed an invoice with payment details.
Invoices must be paid by the stated date on the invoice. If you find yourself unable to meet this obligation, please contact Balanced Health for Life before the invoice is due so that we can resolve the issue.
Consultations & Packages
If purchasing a treatment package, you agree to:
Pay the full cost of the treatment package
Make payments on time if following a payment plan, as per the conditions outlined when purchasing your treatment package
Make full payment irrespective or whether or not you attend consultations or complete the treatment package
Take responsibility for the outcome of your treatment by attending all consultations and following recommendations to the best of your ability.
Refund Policy & Delivery of Goods
Services, testing that have already been provided are not refundable. Treatment packages and programmes are not eligible for refunds, irrespective or whether they have been paid for in full or through a payment plan. As herbal medicines are dispensed specifically for each individual, they are strictly non-refundable. Supplements are also non-refundable unless there is a quality issue.
For physical products purchased on this website:
Refunds are not available for change of mind. If you are not satisfied with a product you have purchased, please contact Balanced health for life by email within 24 hours of receiving the product so that we can resolve the issue.
Products will not be shipped until payment has been received.
Privacy Policy
Disclaimer
The process we are going through together and Balanced Health for Life services are not intended to treat, diagnose or cure disease. It is designed to support your overall health and wellbeing, provide education & support.
Every individual is unique, and the effectiveness of nutritional/supplement/herbal medicines and lifestyle advice may vary based on personal health conditions, allergies, medications, and lifestyle factors. By using our services, you acknowledge and accept that you are solely responsible for your health choices and decisions. Balanced Health for Life and its representatives are not liable for any health-related outcomes resulting from the information provided.
Consent
By accessing our website and engaging with our naturopathic & health coaching services, you agree to the terms of this Privacy Policy, Terms & Conditions and Health Disclaimer. We reserve the right to update or modify these policies, and any changes will be communicated through our website.
If you have any questions or concerns regarding your privacy or health-related matters, please don't hesitate to contact us here.
